Almost everywhere! - Currently our products online are UK only, however if you are abroad please call or email us with what parts you require and we can give you a price.
When will my item/s be posted? At
LambrettaReStore we pride ourselves on our quick service. When you place
your order we will always aim to get it picked, packed and dispatched
the same working day after payment confirmation,
however It could still take 1-3 working days.
Postage and Packaging Cost? All postage and packaging (P&P)
prices are dependent on the size (Length, Width, Height (L/W/H)) and
Weight. All orders will be posted mainly
through the Post Office or by Couriers and always with proof of postage
and sometimes tracking if requested. For an exact price, please contact us.
When will I receive my order? Depending on where you are and what
delivery method determines how long it will take (working days
are Monday to Friday).
UK delivery methods are based on an average of 2-3 working
days with next working day delivery available too. Most parcels are sent
though the Post Office and sometimes we use another courier. If your
order doesn't arrive within 7 working days please contact us ASAP.
All other Delivery methods outside of the UK (Overseas) can on average
take 4-5 working days if you are in or near a major city. However
delivery could still take upto and in some cases exceeding 14 working
days or longer depending on where you are located. If 14 working days (not including Sat/Sun)
have passed please contact us to make us aware.
Returns/Refunds
Please ensure you enclose a note stating the reason for return, name, contact number and if possible a copy of the receipt.
If you have simply changed your mind about any item ordered and you wish
to return it, you can do so provided you inform us of your decision
within 7 working days of receipt.
All returns are inspected before any refund/replacement is made. Please
ensure that you pack the item/s well to the same degree as how the items
were sent, ensuring that it is not damaged in transit, as this could
void the refund/replacement.
Refunds do not include the initial P&P cost and P&P is not refundable on return cost. If in the unfortunate circumstance any item arrived to you damaged,
please contact us within 7 days of receipt to start the return/replace
procedure.
